Microsoft Dynamics 365 Customer Engagement

D365 CE Analyst Schaumburg, IL, United States

• 7 years experience working with Microsoft Dynamics 365 CRM using its Sales, Service, experience in ERP migration project or Marketing Modules.
• Experience in Microsoft Dynamics D365 is a must.
• Experienced with both On-Premise and On-Line versions.
• Certifications for Microsoft Dynamics 365 CRM is desired.
• At a mimulus, either Sales and /or Service module experience is required.
• Need to be proficient in configuration, identifying customizations plus report and dashboard creation.
• Deep industry knowledge of a major industry such as manufacturing, distribution or utilities is also desired along with experience with the business processes of that industry.
• Knowledge of additional Microsoft Dynamics 365 CRM Modules.
• Sales, Service, Marketing
• Social Management, ISVs, Powerr BI is a plus
• Experience in documenting business requirements and interpreting them into functional requirements.

• Experience in multiple medium to large scale projects is required.
• Additonal Experience or Skills Desired
• Previous industry experience, or end user experience roles a positive.
• Experience in medium to large Enterprise sized projects.
• Good presentation skills.
• Good customer skills.
• Work with little or no supervision.
• Can work to a defined time line for assigned tasks.
• Team oriented.
• Results oriented.
• 50% - 70% travel is required.