The Operations Coordinator, HB Coding reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.The Operations Coordinator, HB Coding is a subject matter expert and role model of the Coding Department and coordinates a team effort to compile and maintain data for various functional areas within the Coding Department at NM. This position monitors division statistics and evaluation measures, maintains the department’s dashboard, assists in ensuring competencies and compliance requirements are met for all State and Federal standards and oversees the day to day staffing and work assignments within a work unit.This position also provides lead assistance to Coding Management with related projects and Coding function coverage.Responsibilities:Responsible for overseeing daily operations. Provides direction, orientation training, and mentoring of staffMonitors all areas of Coding responsibilities pertaining to the compliance with regulatory group standardsServe as Subject Matter Expert (SME) within the divisionDesign and implement workflow processes to support continuous improvementParticipate in continuing education, collaborate with Coding Educators and provide education for operational processesAssist with employee engagement and promote teamworkPrepare division schedule for adequate daily coverage and to support management A/R goalsCollaborate with other divisions on maintaining content of the Team Site/SharePointKnowledge of existing technologyCollaborate with manager to complete staff performance reviewsCounsel staff when minimum required performance is not achievedReview and analyze performance dataResponds to NMHC physicians, clinicians, support staff, regarding issues and concerns relating to the use of systems and coding resultsCoordinates the implementation of department specific projects; leads system testing and staff training effortsProvides day-to-day monitoring of staffing levels and work activity, and supports Coding managementCollaborates with the Epic team to ensure efficient workflowsAnalyze and identify opportunities to reduce denials from a coding perspectiveAssists with budget preparation, identifying ideas for increasing efficiencies and cost savingsParticipates in other organizational meetings as requiredOther analysis/reporting as requiredTrains new hires and on-boards contract codersCompiles monthly productivity and quality statistics and reports the results to Coding ManagerThrough day to day interactions with staff, identifies areas of educational opportunity at an individual or team levelRegular travel to all NM locations/regions as specified by department manager to support teamFacilitates staff huddles to education team members, updates all resources on the Shared DriveAssists with administrative supervisory functions such as handling requests for paid time off (PTO), creating and maintaining schedules, managing staff hours and verifying accuracy of timesheets for payrollAssist in the development and maintenance of department policies and procedures