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Job Description:
This role will directly support the US Portfolio Reconciliation and Disputes Escalation functions, and requires advanced knowledge of non-cleared OTC collateral operations or middle office operations. The primary responsibility of the position is to provide comprehensive support of day-to-day portfolio reconciliation and disputes processes for the Americas while ensuring appropriate risk mitigation controls are followed. In addition, the ideal candidate will support ancillary initiative work geared toward developing and implementing innovative service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm.Deliveries and Responsibilities:- Daily escalations and support.
- Managing client issues, meetings, or inquiries.
- Coordinate and provide updates/commentary for monthly MIS to senior management.
- Responsible for weekly breaks meeting with senior manager.
- Identify areas for improvement on client metrics or business metrics.
- Business as usual managerial support and back-up.
- Meeting with internal business partners.
- A strong understanding of financial markets across Fixed Income and Derivative products.
- An understanding of financial markets documentation (ISDA CSA, GMRA, MRA, etc.).
- Past experience with operational processes as they relate to fixed income and derivative products.
- Strong communication skills.
- Ability to meet deadlines and work autonomously.
- Ability to handle high pressure situations.
- Ability to juggle multiple tasks.
- Organizational skills with emphasis on the ability to prioritize responsibilities.
- Track record of working in detail oriented roles.
- Proficient in Excel and PowerPoint.
- College degree or related work experience.
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
- Excels in working among diverse viewpoints to determine the best path forward.
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner.
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
- Daily escalations and support.
- Managing client issues, meetings, or inquiries.
- Coordinate and provide updates/commentary for monthly MIS to senior management.
- Responsible for weekly breaks meeting with senior manager.
- Identify areas for improvement on client metrics or business metrics.
- Business as usual managerial support and back-up.
- Meeting with internal business partners.
- A strong understanding of financial markets across Fixed Income and Derivative products.
- An understanding of financial markets documentation (ISDA CSA, GMRA, MRA, etc.).
- Past experience with operational processes as they relate to fixed income and derivative products.
- Strong communication skills.
- Ability to meet deadlines and work autonomously.
- Ability to handle high pressure situations.
- Ability to juggle multiple tasks.
- Organizational skills with emphasis on the ability to prioritize responsibilities.
- Track record of working in detail oriented roles.
- Proficient in Excel and PowerPoint.
- College degree or related work experience.
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
- Excels in working among diverse viewpoints to determine the best path forward.
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner.
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
- Daily escalations and support.
- Managing client issues, meetings, or inquiries.
- Coordinate and provide updates/commentary for monthly MIS to senior management.
- Responsible for weekly breaks meeting with senior manager.
- Identify areas for improvement on client metrics or business metrics.
- Business as usual managerial support and back-up.
- Meeting with internal business partners.
- A strong understanding of financial markets across Fixed Income and Derivative products.
- An understanding of financial markets documentation (ISDA CSA, GMRA, MRA, etc.).
- Past experience with operational processes as they relate to fixed income and derivative products.
- Strong communication skills.
- Ability to meet deadlines and work autonomously.
- Ability to handle high pressure situations.
- Ability to juggle multiple tasks.
- Organizational skills with emphasis on the ability to prioritize responsibilities.
- Track record of working in detail oriented roles.
- Proficient in Excel and PowerPoint.
- College degree or related work experience.
- Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
- Excels in working among diverse viewpoints to determine the best path forward.
- Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner.
- Commitment to challenging the status quo and promoting positive change.
- Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
- Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.