Product Application Specialist

Career Area:Marketing / Sales / Product SupportJob Description:Our products help our customers build a better world. If you are looking for your next role to have a direct impact on the world, we have an excellent career opportunity for you to join the Global Construction & Infrastructure (GCI) team as a Product Application Specialist for Large Wheel Loaders in the Americas !In this role, you will provide technical and market support for Large Wheel Loaders throughout the Americas regions. Additionally, you will support application and job studies for Large Wheel Loaders, communicate product and market information to the Product Group, manage NPI process and participate on the market strategy team.Specifically, in this role, you can expect to:

Train the district and dealer Sales Representatives on product and application matters (product, services, application and relevant systems or software).

Professionally provide ongoing technical support to districts and dealers supporting the customers’ need for detailed technical/performance/application data give rise to dealer requests for assistance and with a “customer first” mentality.

Prepare introduction plans for new products (NPI). Monitor progress on all elements of NPI and initiate corrective action. Develop and maintain regional training activities in support of new product launches for your regions.

Build and maintain up to date knowledge about competitive systems and machines and be able to promote Caterpillar value advantage to aid selling activities vs. each competitor.

Act as a mentor for less experienced employees with respect to all facets of the role with particular emphasis on product service and application knowledge and Caterpillar systems knowledge.

Participate on a Standing Team for “market strategy development.” Provide input to Strategy development – and assist in deployment.

Be the primary conduit of technical information to and from the Product Groups, for Large Wheel Loaders in support of key regional inputs & in development of business cases for the Unmet Customer Needs process.

Support Customer and Dealer visits to Cat Facilities and other job-related project initiatives. Customer Plant tours and follow up on CSP input as requested.

To be successful in this role, you must bring (Basic Qualifications) :

Experience in technical, engineering or marketing roles

Experience with heavy equipment

Proficiency in Microsoft Excel and PowerPoint

High level of competence in preparation and presentation

Ability to travel 60%

Top candidates will also bring (desired qualifications) :

Knowledge of or experience working in the quarry industry

Experience in Cat sales or as a Technical Representative

Experience with Power BI

Additional Details:

This position requires up to 60% travel

Work locations: Aurora, Decatur or Peoria, IL. Work locations within commuting distance to an existing Caterpillar facility may be be considered on a case by case basis

Relocation assistance is not available for this position

How We Support You (Employee Benefits)Our goal at Caterpillar is for you to have a rewarding career. We offer a total rewards package that provides day one benefits (medical, dental, vision, RX, and 401K) along with the potential of a yearly bonus. Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).Your Work Shapes the WorldAt Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers .#LI #hiring #careersEEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.