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POSITION OVERVIEW The Project Manager (PM) role requires a results-driven professional who is highly organized, with a keen attention to detail, who can effectively communicate to many levels of the organization and has a strong ability to lead and solve complex problems. This position will manage technology development and implementation projects, with assignments varying depending on need. This role is a project manager who will manage projects that are part of a broader M365 Program. They will be accountable to the Cloud Program Manager for all aspects of assigned projects and workstreams including the workplan, budget, issues and risks, project reporting, and escalations. This role will work with external vendor partners and internal staff on Microsoft enablement projects. Additional workstreams may be added as the program progresses. Required skills specific to this role and project assignment include: Prior experience managing Microsoft 365 related projects. ESSENTIAL FUNCTIONS Leads project meetings, providing timely recap and manages the action items outside of meetings. Creates and shares project timelines/work breakdown structures (WBS) at the level appropriate for given audience, including technical and Senior Leaders on projects. Executes against work breakdown structures (WBS) for each project; identifies areas of concern; modifies the plan when required. Executes assigned project efforts in accordance with the Firm's project management methodology, adhering to Firm standards, processes, and templates. Coordinates project resources and escalates appropriately if not getting response needed. Actively utilizes Firm's project portfolio management system (Eclipse) to hold timeline/WBS, issues/risks, financials, and status message on a daily/standard basis to reflect current state as real time as possible. Influences project team and stakeholders to ensure projects are on time and on budget. Actively manages tasks and issues, working with team members to identify and resolve issues and blockers. Escalates known issues/risks as appropriate when at an impasse where time, cost or resources are affected. QUALIFICATIONS Required experience: 7+ years with a background in IT project management. Bachelor's Degree in a related field. Experience managing/implementing Microsoft 365 related projects. Preferred experience: Experience in agile development methodologies. Communication Listen; draw out key concepts and articulate advanced technical and non-technical concepts with ease (both written and oral formats) to customers, peers, and management at several levels and across the organization with minimal oversight. Exceptional written communication skills. Critical Thinking Encourage deeper, more productive discussions. Facilitate open communication between team members and stakeholders. Resolve issues between team members and stakeholders more quickly. Develop better solutions to problems. Reduce stress throughout a project. Prevent repetitive issues. Decision Maker Excellent command of business knowledge. Ability to solicit input from internal and external sources, including the ability to investigate and incorporate best practices from other corporations, experience, and sound judgment. Knows when to seek senior management input or escalate issues based on impact. Ability to create and articulate decision trees and alternate path diagrams. The goal is to minimize the trade-offs between cost containment and timeliness of service so that both are completely achievable. Ability to think and act outside of job responsibilities when necessary. Interpersonal Skills Does "whatever it takes" to support the tactical and strategic goals of the team and in the Firm. Recognized as a positive and motivational leader on the team. Has the courage to accept difficult relationship scenarios and regularly negotiates win-win solutions for all involved. Inspires and motivates with positivity. Utilize sound judgment in highly active times on project. Strategy and Change Management Skills Contributes individually or through others on complex issues or initiatives. Assumes responsibility for others and for team results. Seen as a leader in the group. Project Management Expert in the use of project management software. Uses project management software as a critical tool in charting or adjusting the course of a project. Technical Ability Advanced level knowledge/experience with M365 projects. Articulate tech jargon and translate tech concepts to business sponsors. TECHNOLOGIES/SOFTWARE Eclipse PM Software a plus Microsoft Office Microsoft Outlook Microsoft Teams Microsoft OneDrive Microsoft SharePoint Document Management System (DMS) a plus