SDM (Service Delivery Manager)

24 Nov 2024

Vacancy expired!

Role: ASDMLocation: Chicago (Onsite, No Remote) Responsibilities: Lead a team of managers and subject matter experts in End User Computing, Cloud and On-Premises infrastructureManage customer relationshipsEngage solution and pre-sales team for new opportunitiesMaintain budgets that align with plans and service levelAct as a trusted advisor for the customers Skills and Experience: At least ten years of relevant experience in IT operations and infrastructure with minimum of 5 years leading and managing these functionsStrong passion for service delivery and operational excellenceProven track record of developing and managing IT services and SLAAbility to coach and mentor team to deliver outstanding resultsCritical and structured thinking, business acumen and executive level influence to formulate and obtain broad support for IT strategies, operating model and plansCollaborative, accountable and result driven

  • ID: #23387266
  • State: Illinois Chicago 60290 Chicago USA
  • City: Chicago
  • Salary: $140,000 - $160,000
  • Job type: Permanent
  • Showed: 2021-11-24
  • Deadline: 2022-01-07
  • Category: Et cetera