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The Senior Enterprise software engineer for the CRM (Salesforce) works with various business partners, project managers, functional analysts, system analysts, developers, quality assurance and production support teams to deliver on various initiatives supporting various CRM functions. This will include translating business requirements into solutions, writing detailed requirements, creating detailed design, implementing the same, and providing production and operational support (including basic system support, troubleshooting, configuration, development, general operations and maintenance of the various solutions). Typical engagements are a combination of sales transformation, service transformation, marketing transformation, analytics, force platform-based innovation and development, change management, production support and training.
Job Qualifications:- Required: Bachelor's Degree in computer science or related field.
- Preferred: Master's Degree in Computer Science or MBA
- Certification(s) Preferred: Salesforce.com Certified Administrator, and/or Salesforce.com Certified Developer, Salesforce.com Certified Sales/Service Consultant
- Experience: Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in a global technology firm with Minimum 8 years broad Information Technology experience in:
- Experience in working with Systems Requirements, Project and Program Management, Systems Design and Delivery, Quality Assurance, and Infrastructure
- Deep functional or technical expertise in applications on the Salesforce platform Sales Cloud, Service Cloud, Exact Target Marketing Cloud, Veeva, Cloudsense, Callidus Cloud, Apttus, Pros, Zuora
- Demonstrated management, leadership and interpersonal skills and experience
- Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (functional lead).
- Experience defining systems strategy, developing systems requirements, designing, and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.
- Excellent verbal and written communication skills and experience
- Demonstrated experience in mentoring, training, coaching, performance feedback, regular evaluation
- Demonstrated analytical and problem-solving skills
- Demonstrated project management and planning skills and experience with strong understanding of project life cycle methodology and procedures
- Ability to conduct an analysis of business needs, including scheduling meetings, planning agendas, conferring with business line leaders, documenting, and making verbal and written presentations
- Demonstrated experience in working with various geographically diverse associates and vendor partners
- Demonstrated budget management, tracking, and forecasting skills and experience
- Demonstrated on-time and on-budget system delivery skills and experience
- Strong knowledge of organization policies and procedures
- Demonstrated knowledge of systems and application technologies and architecture
- Demonstrated experience in creating and maintaining business continuity including disaster recovery, and failover plans.
- Demonstrated experience in using combination of Toolsets (that includes any of JIRA, SVN/TFS, Rational UML etc.) to deliver systems.
- Demonstrated experience in creating, maintaining, and improving processes, metrics, SLAs for the various interfaces, systems, uptime etc.
- Minimum of 3 years' experience in creating Salesforce.com technical requirements, involving configuration setup Strong knowledge of Salesforce.com functional and technical best practices and methodologies.
- Implementing system applications, software configurations, and XML or other related coding in the following CRM technological product suites: Salesforce.com, Marketo, Eloqua or other SaaS and On-Premise ERP;
- Demonstrated experience in working with batch interfaces, schedulers with dependencies etc.
- Leading teams to generate a vision, establish direction, motivate members, creating an atmosphere of trust, leveraging diverse views, coaching staff, and encouraging improvement and innovation.
- Leveraging Business transformation skills with a track record of successful change enablement with quantifiable results.
- Utilizing analytical skills with the ability to translate complex problems into simple and actionable tasks.
- Ability to handle and prioritize multiple tasks in a fast-paced team environment.
- ID: #43798608
- State: Illinois Riverwoods 60069 Riverwoods USA
- City: Riverwoods
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2022-07-03
- Deadline: 2022-08-31
- Category: Et cetera