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Asset Based Lending is a flexible and cost-effective borrowing solution that provides clients with asset-rich balance sheets specialized loan product offerings.As the Loan Servicing Manager / Executive Director in our Asset Based Lending Operations team, you will be leading a team of 50+ resources across the globe in driving operational excellence and delivering the highest quality service to clients and internal partners.Specifically, the loan servicing manager is responsible for managing the timely and accurate processing of client loan advances, cash receipts, billing of interest and fees, rate resets and related quality control and reporting for the asset based loan product.Job Responsibilities:
Manage the on-going delivery of all loan servicing activities for asset based lending clients, with a focus on operational process efficiency, quality and risk management
Lead a global team, including recruiting, people development and driving a diverse and inclusive culture focused on customer experience, high employee satisfaction and retention
Promote a culture of continuous improvement with discipline around end-to-end workflow/process skills; participate in the review and recommendation of operational systems and procedures enhancements
Partnering with technology and transformation heads to re-imagine workflow, tools and reporting mechanisms in a dynamic manner while ensuring execution of efficiency initiatives
Collaborate and communicate effectively with internal partners and stakeholders as required
Required qualifications, capabilities and skills:
10+ years financial services experience at a top tier investment/commercial bank
Significant experience with complex lending products / operations
Outstanding leadership qualities, including experience developing high-performance global teams through continuous training and dynamic coaching
Aptitude to ensure timely group delivery and execution of all daily controls/adherence to KPI targets
Results driven; ability to lead/drive execution; methodical approach to identifying and solving issues
Demonstrated success at transforming and /or building new operations
Preferred qualifications, capabilities and skills:
Asset based lending experience desired; with a bility to understand terms and structures typical within asset based lending credit agreements
BA/BS degree
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.Equal Opportunity Employer/Disability/Veterans
Full-time