Senior Manager, Client Benefits

25 Nov 2024

Vacancy expired!

Job DescriptionAs a Client Benefits Senior Manager over Benefits and Clinical Operations you will be responsible for leading a team of Benefits Relationship Managers representing the Operations team. You will plan, direct, supervise, and help evaluate workflow and coordinate work activities to achieve service level goals, productivity and quality of your high functioning team.You will accomplish this by: Recommending and leading operational improvements both strategically and in the day-to-day application of organizational policies and procedures. Actively managing the performance of staff members to established Performance standards Developing a culture of collaboration and accountability You will also work closely with Benefits Leadership, Account Management Leadership, Sales Leadership, and the Client.Some of your key responsibilities will include: Leading professional employees Successfully delivering benefits tasks and collaborating with other teams for overall Product Implementation Mentoring your team to identify and resolve challenges by analyzing information and suggesting and driving to practical and creative solutions Encouraging teamwork and a supportive departmental culture with an emphasis on ensuring outstanding client service Monitoring business needs and developing detailed processes and procedures as needed to build and maintain effective and productive workflowsYour success will be driven by the success of your team in their disciplined approach to delivering product implementations on time with quality. Your healthcare industry knowledge, staff development and process improvement skills will also contribute to your success. You will operate in a dynamic environment with tight deadlines so your ability to operate autonomously and make key decisions is imperative. The contributions you will make will position CVS Health as a leader in client satisfaction and service in the PBM marketplaceRequired Qualifications 7 or more years of experience in PBM, Managed Care or Healthcare, within a client-facing role At least 2 years of demonstrated leadership experience, coaching and mentoring robust teams, with a preference for experience leading teamsCOVID RequirementsCOVID-19 Vaccination RequirementCVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.

If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.

Preferred Qualifications Experience working in SalesForce.com, RxClaim and Microsoft Suite of ProgramsEducation Bachelors Degree is required Equivalent experience may be consideredBusiness OverviewAt CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Full-time
  • ID: #23465798
  • State: Illinois Workfromhome 00000 Workfromhome USA
  • City: Workfromhome
  • Salary: USD TBD TBD
  • Showed: 2021-11-25
  • Deadline: 2022-01-24
  • Category: Et cetera