Senior Software Quality Assurance Analyst

Senior Software Quality Assurance Analyst

• Provide Technical and program leadership to the QE Analysts on the Quality Engineering Team as part of Development Programs and Projects, supporting Content Management/Delivery Platforms, Systems, and related Applications.
• Work as a member of the WK dXg Platform Services Team to help support an effective QE capability to underpin and support Projects, Programs, and the management team's strategic goals.

• Provide direction to onshore/offshore QE Analysts to successfully plan and execute QE Programs.
• The Sr. Software Quality Analyst, will report to the QE Manager
• Participate in reviews and provide feedback on Requirements, Design Documents and Specifications, and Project Plans and Initiatives from a Quality Engineering and testing perspective.
• Coordinate efforts within the QE Team to increase the use of automation and related tools so as to increase reliability, repeatability, quality, and time to market
• Assist QE Analysts in reviewing Business Requirements and Software System Designs for gaps and testability.
• Develop effective and efficient Test Strategies to support Development Programs, Projects, and Prototyping activities
• Assist QE Analysts in troubleshooting and identifying root cause of issues uncovered during testing
• Create Test Plans that define the testing scope and approach for projects
• Assist QE Analysts in developing and defining test data requirements to execute defined test strategies.
• Direct the day-to-day QE deliverables for the QE projects
• Conduct daily/weekly Issue Review Meetings
• Represents QE for Assessment phase of assigned projects to assemble estimates
• Proactively determine more efficient test approaches to increase quality and reduce overall QE costs
• Develop end-to-end test plans with other teams to ensure complete system testing coverage
• Generate project status reports
• Participates in yearly team objective progress
• Participates in Escaped Defect Analysis process and maintain all quality data
• Maintain all JIRA & Jama project setup and data maintenance for projects
• Independent QE thought leadership to drive evolving QE processes
• Identify meaningful gaps in the QE process on an on-going bases that will drive measurable improvements in QE testing effectiveness and reduced defects into UAT and Production

• Bachelor Degree preferred in a Computer Sciences or related technical discipline
• Minimum of 5+ years in testing activities
• Experience in leading projects within own team as well other related teams, acting as a resource for other QE Analysts on projects or initiatives a plus
• Multi-disciplined technical background, (Networking, Application Development, SQL DB)
• Experience in performance, capacity, and endurance testing, as well as results analysis and recommended remediation is required.
• Working in Agile Scrum and DevOps environments
• Experience in test automation and integration with continuous build build/integration systems is required.
• Strong system troubleshooting and analysis skills required
• Experience in the following areas is desirable: enterprise platform operations, content management and delivery, search engines, system engineering, and performance testing
• Strong collaboration and mentoring skills
• Strong verbal and written communication, particularly in crafting messages and status reports to Senior Management and Business Partners
• This position is global in nature and requires interfacing with and supervising multinational teams. The successful candidate must work comfortably across numerous time zones and amongst culturally diverse teams.