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- CRM consulting experience with deep, hands-on experience on the Salesforce Platform
- Experience identifying and documenting business process requirements, developing process flow analysis, data modeling, functional design experience
- 5+ years of consulting and Salesforce experience
- 3+ full life cycle Salesforce implementation
- Experience in Lightning (Aura and LWC)
- 2+ years of leading / managing a work stream on enterprise implementation
- Prior Pharma Experience
- Working on Global Application
- Knowledge about Contract Lifecycle Management
- Drive the product and business-planning process across cross-functional teams of the company
- Analyze consumer needs, current market trends, and potential partnerships from an ROI and build vs. buy perspective
- Analyze product requirements and develop appropriate programs to ensure they're successful achieved
- Develop, implement, and maintain production timelines across multiple departments
- Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI
- Collaborate closely with engineering, production, marketing, and sales teams on the development, QA, and release of products and balance of resources to ensure success for the entire organization
- Translate product strategy into detailed requirements for prototype construction and final product development by engineering teams
- Participate in agile ceremonies (e.g., Refinement, Sprint Planning, Retro, Review, etc.) and principles throughout the product development phases
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
- Strong oral and written communication skills