Sr. Informatica Developer

22 Nov 2024

Vacancy expired!

AIA - Informatica DeveloperBloomington - IL

Should have strong Informatica development experience (at least 3-6 years of experience).Should have prior experience in working in a production support projectThe day-to-day task requires the ability to solve production down situations under tight SLA deadlines.Root cause and problem resolution follow-up.Candidate will be responsible for daily Production Support functions for a suite of applications.He/She will work on and ensure that all incidents related to supportExperience: 10 or more Technical Skills- Informatica PowerCenter Domain Nice to have skillsOracle Unix Shell Scripting SQL Scripting Teradata DomainResponsibilitiesService ManagerManages overall service to achieve CSI innovation and Transformation and manages the people within the LOB WITH the objective of service delivery and maintaining a healthy portfolio as per contract WITHIN THE LIMITS OF pre-defined corporate guidelines. Stakeholder Management: Ensure management reports are circulated to the relevant stakeholders as per agreed timelines. Service Management:- Act as the Single Point of Contact for Delivery for the project- Responsible for End-to-End Service Delivery for the portfolio / LOB being managed- Devise Corrective and Preventive actions for any Service Level breaches near misses and Customer escalations- Integrates Service Management Office into the service delivery to effectively leverage their specialist capabilities (e.g. Incident Management Problem Management Change Management, etc.)- Manage defined processes and risks with respect to organization and customer- Coordinate with onsite and offshore teams as necessary during project delivery. Service Tracking:- Ensure service performance of the portfolio through defined metrics and KPIs- Participate in PMR and Service performance review meetings and ensure availability of all relevant performance data- Ensure that status reports & dashboards are sent to the customer for the project(s) at the agreed intervals. Service Execution:- Coordinate and test Service Continuity plan on a periodic basis- Resolving all customer requests issues/escalations in a timely manner. Knowledge Management:- Liaise with Academy for project-level training needs and ensure training plans are made available based on skillset needs. People Management:- Drive performance management process (goal setting appraisals and promotions) for the project (Portfolio / LOB)- Responsible for onboarding new hires- Manage conflicts within the team and organize team-building exercises- Enable periodic skill assessment of associates and subsequent adherence to

  • ID: #23273022
  • State: Illinois Bloomington 61701 Bloomington USA
  • City: Bloomington
  • Salary: $50 - $50
  • Job type: Contract
  • Showed: 2021-11-22
  • Deadline: 2022-01-18
  • Category: Et cetera