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Overview:
 The Digital Investment Supervisor is responsible for supporting day-to-day investment operations for Digital Media across client teams. The Supervisor will work on a variety of accounts and will learn digital systems, data needs, media buy the structure and how to implement process improvements. The ability to problem-solve and work well with various internal and external teams is a critical aspect of this role.This role provides the opportunity to work on cross-agency projects that drive business goals (both for Starcom and our clients) and increase efficiency across the agency.Role Objectives:Implement processes to improve the work required for digital buying, client billing, and digital reconciliationDevelop processes to ensure data integrity and implement across the agencyDevelop a strong understanding of the systems used such as Mediaocean–Prisma digital buying tool, Ad Servers/Verification, DSPs, Social Platforms, DMPs, and internal proprietary toolsServe as escalation point for teams to help troubleshoot operational issuesProvide ideas and solutions for pain points/problems in processes; work alongside internal and external teams to develop best practices, enhancements, and tools to improveDetermine and activate how to deliver necessary data to teams for various reporting purposes Ensure proper digital contracts and terms are in place with vendors, evaluate IO notes requested by vendorsShare best practices and learn from other teams in Publicis to ensure consistency and best work product across The GroupeBuild and maintain strong relationships across multiple internal teams and leadershipMaintain relationships with vendors to ensure trust and confidence with our buying partnersManage vendor-side billing and maintain close oversight of open items clearingCultivate a team-focused mentality across the larger Investment Operations teamResponsible for the management, development, and mentorship of Associates/Sr. Associates