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Position: Support Engineer Location: Chicago, IL/Hybrid (biweekly), Duration: 1-year contract Infoblox experience is REQUIRED. Applicants without Infoblox experience will not be considered. Experience working with Infoblox Network Insight (discovery) is a plus Job Details: The Support Engineer will work within DDI Operations (DNS, DHCP, IP provisioning). Day to Day responsibilities may include: -Utilizing Infoblox as a DNS/IPAM management solution -Create/Maintain DNS records, including A, CName, MX, TXT, DKIM, and SPF type records -Manage IPAM data consisting of 3 data centers, plenty of subnets, and ensuring data is applied consistently and correctly for all requests. -Troubleshoot any issues Developers and App Support Teams encounter in regards to DNS. -Experience in Infoblox Network Insight is a plus Other responsibilities encountered may include: Working within Network Insight Reclaim IPs and Subnet Deletions Condense Discovered Data within the Infoblox appliance, and make corrections to the live database as needed. Applicants should: -Have Experience in change management processes. Familiarity with Service Now ticket management platform is a plus. -Be comfortable with being part of an on-call rotation for teams and be available to jump in and assist on-demand. -Be able to work in a team atmosphere, able to learn quickly, and be a self-motivator. -Have solid documentation skills and be able to follow the ITIL Change Management process.