Technical Quality Analyst

This position is responsible for identifying, analyzing, and evaluating requirements for implementation; developing written test plans and test cases from requirements document; executing testing criteria, analyzing test output; documenting work plans for assignments; reporting and communicating issues/discrepancies and recommending solutions; assisting in defining a systematic approach to solving issues; knowledge of cross team functionality; representing team outside of the department; working independently within employees assigned area; links both technical and business requirements in their associated area of expertise; and proactively searches out potential problems, and recommends resolutions.

• Bachelor degree OR 4 years of claims adjudication or claims administration experience.
• 2 years of experience in testing and research and analytic problem resolution.
• Experience with technical applications such as SQL, Access, Excel other database, design, structure and manipulation products.
• Knowledge of the SDLC (software developmental life cycle).
• Apply analytical skills and to utilize research techniques, problem solving and resolution skills.
• Clear and concise verbal, written and interpersonal skills including the ability to work with teams.
• Complete projects in a timely manner.
• PC experience to include Microsoft Access, Word

• Working knowledge of company systems and HCM business operations.
• Health Insurance industry knowledge.
• Training technical information to groups
• Technical writing skills (training manuals, matrices, etc)
• Premier Provider Web Experience
• Network knowledge
• Qtest, JIRA, Excel, Sharepoint experience
• Root cause analysis skills

• Must be able to work extended hours and occasional weekend(s) as assigned to meet the needs of release cycles. (Every 4-6 weeks)
• Possess creative thinking abilities.
• Be adaptable and possess the ability to manage change successfully.