Technical Support Help Desk

24 Apr 2024

Vacancy expired!

Description

  • Only those lawfully authorized to work in the designated country associated with the position will be considered.
  • Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.
Job Title: Technical Support Help DeskDuration: 3 MonthsTarget Start Date: ASAPLocation: Lincolnshire IL 60069 (on-site)

Job Description:• Provide helpdesk support and resolve problems.• Monitor and respond quickly and effectively to requests received through the IT helpdesk.• Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.• Modify configurations, utilities, software default settings, etc. for the local workstation.• Utilize and maintain the helpdesk tracking software.• Install, test and configure new workstations, peripheral equipment and software.• Perform timely workstation hardware and software upgrades as required.

Education:• Diploma or equivalent. Preferred Requirements:• Bachelor's Degree in Information Systems, Business, or related field.

Benefits: For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.

If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.

Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

  • ID: #49778414
  • State: Illinois Lincolnshire 60069 Lincolnshire USA
  • City: Lincolnshire
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2023-04-24
  • Deadline: 2023-06-22
  • Category: Et cetera