After School Matters provides Chicago high school teens with high quality, after-school and summer opportunities to explore and develop their talents while gaining critical skills for work, college and beyond. Since 1991, more than 350,000 teens have participated in our hands-on, project-based after-school and summer programs in the arts, communications and leadership, sports and STEM (Science, Technology, Engineering and Math). Programs take place at locations throughout the city including Chicago public high schools, Chicago Park District and Chicago Public Library locations, community organizations, downtown at the Gallery 37 Center for the Arts, in Belmont Cragin at our Michael and Karyn Lutz Center for After School Matters, and in the Pullman community at the new Gately Center for After School Matters. For more information, visit www.afterschoolmatters.org. Summary of Position: This position willsupporttheProgram Operations Department with a wide range of projects related to Google Classroom and general technical support. This position is a good fit for someone who is detail-orientedand interested inlearning aboutorganizational systemsand infrastructure. Major Duties and Responsibilities:
Answer teen and instructor emails and calls regarding Google Classroom and Google Meet set up
Answer teen and instructor emails and calls regarding Google Classroom and Google Meet technical issues
Answer teen and instructor emails and calls regarding non-Google related technical issues
Create spreadsheets via exports from After School Matters database
Create spreadsheets to import into Google Admin and After School Matters database
Answer teen and instructor emails and calls regarding teen application
Assist in account creation for online learning software
Complete manual data entry when required
Support team with administrative tasks (e.g. mail merges)
Assist and Program staff regarding Google Classroom set-up
Create Google Classrooms as needed
Add or remove teens and instructors from Google Classrooms
Other duties as assigned
Supervisory Responsibilities:
None
Physical Demands:
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to sit for long periods of time.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job,the employee isnotexposed to weather conditions
The noise level in the workenvironment is usually moderate
Knowledge, Skills and Abilities:
Proficient knowledge of G Suite including Google Classroom and Google Meet
Detail-oriented, organized
IntermediateMicrosoft Excel skills preferred
Analytical problem solver
Excellent interpersonal skills
Customer service oriented
Proficient with Microsoft Office applications
Ability to work independently and in a team
Excellent verbal and written skills
IntermediateMicrosoft Excel skills preferred
Qualifications:
Must becurrentlyenrolled as a college student
Experience with technical support preferred
Work Schedule: May 28-August 2, preferred M-F 8:30am-12:30pm
How to Apply:
Submit a cover letter and resume at http://www.afterschoolmatters.org/careers/
EEO:
After School Matters is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income.
Powered by JazzHR
Full-time