Job Summary
The Warehouse & Logistics Supervisor reports directly to the General Manager, LWS NORAM, with a functional reporting line to the Director, Global Supply Chain LWS. As a member of the management team, this position has overall responsibility and accountability for supply chain performance, including short-term Sales & Operations Execution (S&OE) planning, purchasing, inventory control, and warehouse operations.The role supervises purchasing and warehouse personnel, translates demand into purchase orders, manages supplier delivery schedules, and ensures high inventory accuracy and order fulfillment. This hands-on position also supports receiving, packing, shipping, and warehouse equipment operation while collaborating with Customer Service, Sales, Service, and Finance.Essential Functions & Responsibilities:Supervise purchasing and warehouse staff, including daily work direction, training, safety compliance, coaching, and performance managementAlign team priorities with customer commitments and maintain standard operating procedures across supply chain workflowsProvide operational floor support during absences, peak periods, and urgent requirementsLead S&OE reviews covering demand, stock availability, incoming supply, shortages, and backlog to support S&OP planningCreate and manage purchase orders with internal and external suppliers through receipt and invoice reconciliationExpedite critical orders and coordinate with cross-functional teams to resolve inventory constraints and delivery risksDirect and participate in receiving, put-away, picking, packing, shipping, returns, and stand-up reach forklift operations in accordance with safety standardsManage freight bookings, carrier scheduling, cross-border documentation, and container drayageMaintain warehouse organization, space efficiency, equipment readiness, and quarantine controls for non-conforming goodsCoordinate warehouse requests, order allocation, shipment confirmation and tracking, document retention, marketing-material fulfillment, and warehouse-supply replenishmentMaintain accurate ERP inventory records, including serial numbers, batch tracking, shelf-life data, and physical bin locationsExecute cycle counts and physical inventories, investigate variances, and initiate corrective actionsPartner with Finance on inventory valuation, goods in transit, excess and obsolete stock, stock transfers, adjustments, intercompany reconciliations, and audit complianceMaintain accurate supply chain master data, including part numbers, lead times, pricing, and IncotermsMaintain operational dashboards for open purchase orders, shortages, backlog, supplier performance, and fulfillment metricsDrive continuous improvement and ensure purchasing and trade-logistics activities comply with company policy and applicable trade requirementsThe job description is not designed to capture all the employees’ responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.