Avaya Engineer

Deliver high-quality technical support for Avaya communication systems and productsTroubleshoot and resolve complex issues related to Avaya platforms, including IP Office and AuraAnalyze and diagnose network-related problems affecting Avaya systemsCollaborate with cross-functional teams to implement solutions and system upgradesMaintain accurate documentation of support activities and technical configurationsProvide clear and concise communication to clients regarding issue resolution and best practicesStay up-to-date with the latest Avaya technologies and industry trendsParticipate in on-call rotations to ensure 24/7 support coverageAdditional requirements may exist if offer of employment is extended