Call Center Representative

Strive Global is seeking a motivated, personable, and detail-oriented Call Center Representative to join our growing team in Miami, FL.In this role, you will serve as a key point of contact for customers, delivering professional assistance, addressing inquiries, and ensuring every interaction reflects our commitment to service excellence.We are looking for individuals who enjoy connecting with people, solving problems, and contributing to a positive, results-driven environment.Key ResponsibilitiesHandle incoming and outgoing customer calls with professionalism, confidence, and courtesy.Respond to customer inquiries and provide accurate information regarding services and company procedures.Assist customers with questions, concerns, and requests while maintaining a positive experience.Maintain organized and accurate records of customer interactions.Identify customer needs and provide appropriate solutions or guidance.Collaborate with team members and supervisors to ensure efficient daily operations.Meet individual and team performance objectives while maintaining high service standards.Represent Strive Global with integrity, professionalism, and a customer-first mindset.