Casualty Claims Rep

DescriptionThe Casualty Field Claims Representative is responsible for investigating, evaluating, negotiating, and concluding complex 1 st party casualty claims. There is a focus on handling auto, bodily injury, and general liability claims/cases. They are responsible for providing excellent customer service and resolving conflicts daily.Primary Responsibilities:

Handles casualty claims and interacts with customers that are filing these claims.

Researches and applies knowledge of policies, procedures, laws, statutes, and insurance regulations.

Completes all aspects from investigation through settlement of auto claims.

Monitors and adjusts reserves appropriately.

Discusses potential serious losses with Bodily Injury Specialist and/or Claims management.

Handles Arbitration files as requested by management.

Requirements:

High school diploma or GED equivalent. Bachelor’s degree preferred.

1 year of Casualty Claims experience preferred.

Working knowledge of policies, procedures, laws, statutes, and insurance regulations.

Ability to set own priorities and meet deadlines.

Ability to make decisions and stay within assigned authority levels.

Knowledge of or willingness to acquire knowledge of regulatory guidelines.

Must be proactive, reliable, and a self-starter with the ability to work independently.

Effective utilization of computer systems for essential job functions, including proficiency in Microsoft Office and become familiar with IFBI software as assigned.

#FO#LI-TH1QualificationsEducationRequired

High School or better

Job Category: P&CJob Type: Full-Time225 S East StIndianapolis, IN, USA, 46202ReqID: CASUA004501