Vacancy expired!
- Requirements: Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards
- Conceives and provides advice and guidance to colleagues regarding incidents
- Maintain installed PCs, networks, telephone systems and peripherals with routine maintenance searches for improvement opportunities
- Identify, log and resolve technical problems with software applications or network systems
- Identifies improvement areas that can be documented
- Identify potential changes and system improvements and present to leadership for consideration and implementation
- Ensure that work is carried out within agreed service levels and in accordance with department guidelines
- Helps to define and add input that will help with the creation, maintenance, and distribution of reports to leadership
- Identify improvements and add to client databases with up to date solutions and clear record of activities
- Identify, explain and document technical issues in a clear way to clients
- Use call logging system to accurately record telephone requests
- Create and offer suggested updates to Knowledge Management tool
- Communicate with operations leadership, identify solutions to ensure issues are addressed appropriately
- Elevated knowledge of Microsoft desktop operating systems and desktop software
- ID: #43653577
- State: Indiana Indianapolis 46207 Indianapolis USA
- City: Indianapolis
- Salary: USD TBD TBD
- Job type: Contract
- Showed: 2022-06-28
- Deadline: 2022-08-26
- Category: Et cetera