Foundry Associate Sales Engineer

The Associate Sales Engineer will support revenue growth by selling a portfolio of consumables, equipment, and technical services to clients in the foundry industry while concurrently building technical expertise, expanding product knowledge, and developing strong sales capabilities under the mentorship of experienced Sales Team personnel. This is a remote-based position with the territory noted as Illinois, Iowa & Wisconsin.  The candidate will reside in the northern 1/3 part of Illinois.  Essential Functions and ResponsibilitiesManage and Grow Assigned Sales Territory by building strong customer relationships, identifying decision makers, prospecting new accounts, and meeting/exceeding sales and gross profit targets.Execute Sales Activities including soliciting new or additional products, preparing competitive pricing, presenting quotations, and negotiating terms while maintaining awareness of competitor activities.Develop and Manage Customer Agreements by correctly preparing purchase agreements, reviewing quarterly performance against agreement terms, and communicating customer demands internally.Provide Customer Support and Technical Solutions by conducting regular facility visits, delivering training, promptly resolving technical issues, and fielding customer inquiries in a timely manner.Resolve Customer Issues including complaints regarding billing or products, initiating RMAs/customer credits, and researching solutions to ensure customer satisfaction.Collaborate Internally with customer service, operations, supply chain, sales engineers, and vendors to ensure order fulfillment, resolve customer accounts receivable issues, and support technical presentations as needed.Maintain CRM System by completing trip reporting, documenting sales relationship communications, and submitting accurate and timely travel expense reports.Develop Sales Expertise through mentorship from experienced Sales Team personnel while building technical knowledge and expanding product expertise in the foundry industry.