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Required Skills:5+ years of experience with Desktop support is requiredMust be able to solve issues over the phone and in personMust have strong customer service skillsExperience troubleshooting software and hardware issues is requiredMust be able to support PC's and MAC'sExperience with SCCM is a plusMust have strong Windows OS experienceExperience with Windows 11 is requiredExperience with Citrix and building VDI's is highly desired but not requiredExperience with Active Directory is a plusExperience with PC and laptop refreshes is a plusMust have strong problem solving skills and the ability to prioritize requestsExperience working within a ticketing system is requiredMust take initiative and have ability and desire to learnExperience supporting user and operating system issues required Job/Project Description:This is a great opportunity for an experienced Desktop Support Analyst to work in a small team for an enterprise organization. The chosen person will support hardware and software as well as image machines and support day to day technical issues. This person will work with various IT and business teams to support remote workers with technology needs. If you are a self-motivated professional who is looking for an opportunity to work with an experienced, cohesive team, in a good, professional environment, this is the role for you.Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser: ;/p>Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.Company Profile:Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .We look forward to working with you.Beacon Hill. Employing the Future (TM)
- ID: #49838936
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State: Indiana
Indianapolis
46207
Indianapolis
USA
- City: Indianapolis
- Salary:
USD
TBD
TBD
- Job type: Contract
- Showed: 2023-05-02
- Deadline: 2023-06-30
- Category: Et cetera