Logistics Specialist

Key ResponsibilitiesMonitor transportation activity to ensure on-time pickup and delivery performance for customer shipments.Track shipments and proactively communicate shipment status updates to customers and internal stakeholders.Ensure timely receipt and processing of carrier documentation, invoices, and related transportation records.Identify transportation service issues and recommend corrective actions to management to improve carrier performance and customer satisfaction.Provide cross-functional support through collaboration and cross-training with other Logistics Specialists to ensure continuous customer coverage and service.Work EnvironmentFast-paced transportation and logistics environment.Frequent interaction with customers, carriers, and internal operations teams via phone, email, and transportation management systems.Primarily office-based work requiring extended periods of computer use.Team-oriented environment with a focus on customer service and operational excellence.Days and Shift InformationSchedule to be determined based on business and customer requirements.May require flexibility to support customer operations during peak periods or coverage needs.