Medical Customer Service Rep

Description The Robert Half Healthcare Practice is working with a Healthcare company to add a Medical Scheduler to their team. This is a fully remote position and you are able to live anywhere in the US.Your shift will be assigned to you upon the completion of training. It will be 8.5 hours between 8am - 6pm EST. This does include a 30 min paid lunch.Please translate this to your own time zone if you do not live in ESTResponsibilities for the position include the following:

Schedules appointments and procedures across multiple healthcare facilities.

Communicates with patients by phone and in person, addressing questions and concerns.

Gathers patient information and explains pre-visit procedures and instructions.

Collaborates with medical staff to optimize scheduling efficiency.

Manages multiple computer systems to complete tasks.

Reviews financial information and communicates with patients and billing departments.

Maintains effective communication with various healthcare personnel and patients.

Requirements

Must have a minimum of 1 year of medical scheduling experience

Must have a minimum of 1 year of experience working with Prior-Authorizations

At least one year of call center experience

Working knowledge and experience with medical terminology

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .