Retail Store Manager

Opportunity knocks at the Lakeshore Learning Store. Are you ready?You don’t need a background in education, but a desire to learn is essential! As one of our store managers, you get to develop a first-class team, implement plans to maximize store sales, and provide our customers with an unforgettable retail experience—all in a fast-paced, fast-changing environment that demands operational expertise. Sound challenging? It is. But with success comes reward.Providing great customer service isn’t just a goal—it’s the essence of who we are.Our energetic and friendly approach to exceeding each customer’s expectations is a hallmark of over 50 Lakeshore Learning Stores nationwide. Each customer knows that walking through our doors means experiencing unbeatable service with an amazing depth of product knowledge every time they visit.Lakeshore Learning Store managers have a knack for leading by example.In fact, this is the glue that holds our successful retail team together. No job is too small to tackle…and no team success is too small to celebrate.ResponsibilitiesBuilding Talent Recruit and develop an engaged, sales-driven team Provide your team with consistent coaching and growth opportunitiesBuilding Service Standards Surpass expectations regarding customer service Seek and communicate customer feedback in regard to school and home use of products Build a unique and lasting relationship with customersBuilding Revenue & Operational Excellence Maximize sales and manage controllable expenses Maintain visual presentation of merchandise and signage Maintain company expectations regarding retail policies and procedures