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- Candidate shall be part of a team responsible for providing technical production support and administration to the Department of Defense Cash Accountability System (DCAS).
- DCAS was the selected enterprise solution for Department of Defense reporting which will interfaces with Department of Defense enterprise resource planning systems, accounting systems, and the Department of the Treasury.
- Team members are involved in all phases of DCAS production support, including on-going continuous production support, pre-release implementation testing, actual implementation of new releases to production, and post-implementation support.
- Additionally, team members will provide End-of-Month (EOM) support to the DFAS-Cleveland Treasury Reporting Team in the form of performing EOM checks and applying known workarounds, along with coordinating with the Treasury Reporting Team for any needed additional corrective action.
- As part of on-going DCAS Production Support, team members participate in production support calls with end-users and other stakeholders to review and discuss new production Incidents (Reported production issues/questions), along with providing updates on status/resolution of previously discussed incidents.
- Review and document defects against defined business rules and system requirements throughout the systems development life-cycle.
- Analyze complex situations and recommend solutions to the client.
- Attend daily stand-up meetings with project team and provide detailed analysis when requested.
- Provide daily, month end and fiscal year end support to operations customers/users and system interface partners
- Monitor, research and resolve daily production trouble incidents using ServiceNow ITSM (IT Service Management)
- Perform testing of implementation scripts and actual implementation of software releases into production
- Use Oracle PL/SQL to create, modify, and maintain production scripts. Develop SQL queries for extracting data and performing requested analysis of data
- Monitor system performance and make recommendations for tuning PL/SQL code and Oracle database layer to improve performance.
- Bachelor's degree in computer science or equivalent training required.
- 5-7 years experience required.
- 6 + years of software development experience required.
- Knowledge of IT Service Management practices is beneficial. Specific experience with ServiceNow ITSM (IT Service Management) is desirable
- Experience with System Development Life Cycle models (Primarily Agile, but Waterfall is possible) required. Specific experience with ServiceNow ITBM Agile Development is a plus.
- Strong working knowledge of Oracle PL/SQL and ability to write scripts to query databases
- Oracle 12c or higher
- Database administration/tuning skills would be very desirable
- Strong working knowledge of UNIX, UNIX shell scripting and crontab scheduling
- Experience with use of version control software. Specific experience with Subversion/Eclipse for software version control is desirable.
- SFTP File Transfer set-up knowledge
- Excellent interpersonal, consultative skills.
- Excellent documentation and communication skills.
- Self-motivated and ability to motivate others.
- Good problem-solving skills
- Strong working knowledge of quality assurance methodologies.
- Ability to follow complex instructions, work independently, or function in a team as needed.
- Knowledge of commonly used concepts, practices, and procedures for full product development life-cycle desired.
- Ability to prioritize, plan, organize and manage multiple tasks efficiently.
- Ability to effectively present to and interact with all levels of management.
- Highly adaptive and flexible to a changing environment.
- CompTIA Security+ certification is a plus.
- ID: #49246828
- State: Indiana Indianapolis 46201 Indianapolis USA
- City: Indianapolis
- Salary: $35 - $44
- Job type: Contract
- Showed: 2023-02-16
- Deadline: 2023-04-09
- Category: Et cetera