Supervisor, Volunteer Engagement

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us—Where your Career is a Force for Good!Job Description:Why Choose Us?As one of the nation’s premier humanitarian organizations, the American Red Cross is dedicated to helping people in need throughout the United States and, in association with other Red Cross networks, throughout the world. When you join our team, you have a direct impact on a meaningful mission, and you can help save lives every day. If you share our passion for helping people, join us in this excellent career opportunity. Work where your career is a force for good.We are committed to the diversity of our workforce and to delivering our programs and services in a culturally competent manner reflecting the communities we serve. Our work environment is collaborative, respectful, and inclusive with a focus on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a difference.The Red Cross supports a variety of cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voice to important concerns and opinions.At the American Red Cross, your uniqueness can shine!WHERE YOUR CAREER IS A FORCE FOR GOOD:Responsibilities:

Supervise paid staff and volunteers including hiring, training, coaching, evaluating and performance management. Lead daily operations of the department and enhance operational success.

Identify and implement creative strategies and methods to engage sufficient volunteers to maintain efficient operations and ensure goals are met.

Assist with the implementation and monitoring of the department's budget, goals and objectives.

Consult with internal departments with creating and maintaining effective volunteer engagement plans and unit needs. Develop a volunteer needs assessment and ensure alignment of goals to volunteer needs.

Ensure staff is properly prepared to work with, monitor, and evaluate volunteer performance.

Coordinate and implement training and communication efforts as necessary.

Lead implementation and execution of programs and events related to volunteer services.

WHAT YOU NEED TO SUCCEEDQualifications:Education: Bachelor's degree required or equivalent combination of education and experience.Experience: Minimum of 3 years related experience or equivalent combination of education and related experience.Management Experience: Minimum of 1 year lead or supervisory experience of staff or volunteers.Skills and Abilities: Excellent oral and written communication skills, including training and presentation skills is required. Computer knowledge is required. High level of professionalism, discretion and ability to handle confidential matters is required. Knowledge of group dynamics, negotiation skills, and the ability to effectively implement programs is preferred. Ability to work on a team.Travel: Ability to travel to field offices, mobile blood drives and other events is required.BENEFITS FOR YOU:We take care of you, while you take care of others. As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive benefits help you in balancing home and work. With our resources and perks, you have amazing possibilities at the American Red Cross to advance the learn.Medical, Dental Vision plansHealth Spending Accounts & Flexible Spending AccountsPTO + Holidays401K with 5% matchPaid Family LeaveEmployee AssistanceDisability and Insurance: Short + Long TermService Awards and recognitionApply now! Joining our team will provide you with the opportunity to make a difference every day.The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.​Interested in Volunteering?Life’s emergencies don’t stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.Visit redcross.org/volunteertoday (https://www.redcross.org/volunteer/become-a-volunteer/urgent-need-for-volunteers.html) to learn more, including our most-needed volunteer positions.To view the EEOC Summary of Rights, click here: Summary of Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf)