Supply Chain Specialist

Key ResponsibilitiesOperations & Execution

Manage daily logistics operations for assigned customers, including planning, shipment updates, delivery exceptions, and auditing large LTL shipments.Customer Communication & Relationship Management

Serve as the primary contact for customers, providing timely updates, professional support, and proactive issue resolution.Afterhours Coordination

Submit detailed tickets and ensure thorough handoff of logistics issues to the Afterhours team with all necessary context and documentation.Billing & Audit

Ensure accurate billing references, resolve discrepancies with the Freight Audit team, and manage unbilled reports for timely invoicing.Team Support & Collaboration

Assist team members with operational tasks to ensure deadlines are met and customer satisfaction remains high.Work EnvironmentThis role operates in a fast-paced, team-oriented logistics environment with frequent interaction across internal departments and external customers. The position is primarily desk-based, using logistics platforms and communication tools throughout the day.