We are looking for a dedicated and detail-oriented Quality Supervisor to join our logistics team. You will lead a team of 20+ personnel across all three warehouse shifts. This role demands strong communication skills, adaptability, and the ability to collaborate effectively with cross-functional teams.Lead the TeamManage employee schedules.Enforce compliance with company policies and procedures, including safety, attendance, work quality, and productivity.Recognize, coach, and train employees through daily dojos, red walls, and corrective actions. Conduct orientation, safety alerts, and stand-downs.Review daily occurrences and administer disciplinary actions according to policy.Monitor mispick logs daily and provide feedback to team members.Present quality metrics, ISO standards, and company policies during orientation sessions.Maintain and Assess Quality MetricsMaintain warehouse mispick logs.Analyze mispick logs for trends and relevant data.Present findings to leadership and staff.Report mispick metrics to the customer and SILC leadership.