Airport Agent Supervisor - MCW

About SkyWestSkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well and are ready to take on new challenges and opportunities. Come join our Mason City, IA team as a Cross Utilized Supervisor! This Station serves Mason City and the surrounding areas as it provides daily flights connecting it directly to many locations across the country and world. As a Cross Utilized Supervisor you will be supervising a team of airline professionals as you provide an excellent customer experience and maintain an efficient, safe, and on-time airline.As a SkyWest employee, you will be part of an exciting team spread across the nation that loves working in the travel industry and sharing their enthusiasm with the passengers. From the seasoned traveler to the first time flier, we want to make it a great experience. Aside from being a part of this incredible network of individuals, all SkyWest employees enjoy unparalleled travel benefits for you and your family with one or more of our four mainline partners. Come join our Mason City, IA team!Primary Job DutiesAs a SkyWest Supervisor, you will be given the opportunity to lead by example, set a positive work atmosphere for your department, and promote our guiding principles.

Work closely with other supervisors to maintain a consistent standard and quality environment for our employees

Develop, supervise, and oversee all cross utilized agents

Provide direction, guidance, and positive motivation for all station personnel

Ensure compliance with all SkyWest operating standards and procedures

Constantly promote TEAMWORK to achieve station goals

Attend company training classes as needed

Conduct briefings and meetings with station personnel

Cross Utilized Agent Duties as required

Minimum Requirements

Be at least 18 years of age

Possess a valid unrestricted state-issued driver’s license

High school diploma or completion of a GED

Pass a background check and drug screening

Legally authorized to work in the United States without sponsorship

Possess excellent communication and organizational skills

Demonstrate strong people and employee-relation skills

Self motivated / goal oriented

Ability to work under pressure

Thorough understanding of ticketing/gate/ramp procedures

Ability to lift 50+ pounds consistently, with or without a reasonable accommodation

Required knowledge and understanding of SkyWest Airlines’ policies and procedures

Familiar with partner dedicated computer systems

Promote a safety culture in the station

This is a time position

Starting at $13.00 an hour, plus supervisor override

Physical and Other RequirementsPlease complete the online application. Top applicants will be contacted for an interview. This job posting may have a video interview requirement. Please monitor your email and junk folder for additional instructions.SkyWest is committed to maintaining a working environment of satisfying employment and mutual respect for all of our employees, regardless of race, color, national ancestory, sex, sexual orientation, gender identity, marital status, national origin, religion, medical condition, disability, pregnancy, age or military status. We have specific training plans and programs in place to maintain such an environment.