Claims Representative Trainee

28 May 2024

Vacancy expired!

Are you looking for a rewarding career where you can make a difference?

Join us and discover a rewarding career at Sentry as a Claims Representative specializing in total loss, subrogation, personal nonstandard auto, personal motorcycle claims. We’re looking for individuals who are focused on helping people. Training and growth opportunities are provided.

These opportunities are a critical part of following through on our promise to our customers. They offer competitive wages, a hiring bonus, a full benefits package and are part of a job family with opportunities for advancement.

We’ll be hosting virtual interviews on Saturday, June 11th 10 am-1 pm

We’ll be hosting in-person or virtual interviews on Monday, June 13th 11 am-7 pm at Sentry’s Davenport office located at 4400 E. 53rd Street.

Submit your application today and click the link to scheduleyour interview: SCHEDULE HERE

What You'll Do

  • Verify that our customers have coverage

  • Investigate and gather information

  • Accurately document all decisions, correspondences, reports, and discussions

  • Evaluate, prepare forms, and claim materials for processing

  • Evaluate your investigations to make decisions about the claims as needed

  • Receive and make outgoing phone calls. Contacts may include claimants, medical providers, state agencies, and internal claim and medical review staff

  • Resolve claims in the best interests of the insured, the claimant, and Sentry as needed

  • Attend new employee training program that includes various systems, policy and procedures, and company culture

What it Takes

  • Associate Degree preferred, or equivalent combination of education, training, and experience

  • 0-2 years of related work experience

  • Prior customer service experience providing customer solutions and support is preferred

  • Exceptional communication and organization skills

  • Strong working knowledge of PC based computers and familiarity with Microsoft Office

  • Ability to multi-task with a strong attention to detail

  • Excellent verbal, written and interpersonal communication skills along with analytical and mathematical skills

What You'll Receive

We take great pride in making Forbes’ list of America’s Best Midsize Employers since 2017. A lot of different factors go into that honor, many of which contribute to your job satisfaction. At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.

  • To best support our associates and our culture, you'll be starting your role from home. You'll transition into a flexible hybrid schedule when we are ready to return to the office this summer. Monday and Friday work from home, Tuesday through Thursday in office days.

  • GenerousPaid-Time Offplan for you to enjoy time out of the office.

  • 401(K) plan with a dollar for dollar match on yourfirst eight percent, plus immediate vesting to help strengthen your financial future.

  • Group Medical, Dental, Vision and Lifeinsuranceto encourage a healthy lifestyle.

  • Pretax Dependent Care and Health ExpenseReimbursement Accountsto ease taxes on health spending.

  • ExtensiveWork-Life Resourcesto lend a helping hand.

  • Sentry Foundationgift matching programto encourage charitable giving.

  • Continue youreducation and career development throughSentry University (SentryU).

Who You’ll Contact

Jenny DunJENNY.DUN@SENTRY.COM

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.

  • ID: #41836038
  • State: Iowa Davenport 52800 Davenport USA
  • City: Davenport
  • Salary: TBD
  • Job type: Full Time
  • Showed: 2022-05-28
  • Deadline: 2022-07-22
  • Category: Et cetera