Desktop Support Analyst

30 Sep 2024

Vacancy expired!

Description

Targeting a Desktop Support professional. Will assist with internal employees for all technical support needs. Will be re-imaging machines, tracking products, and performing asset mgmt activities. Strong customer facing experience providing technical support is needed.

SCCM

Deploy Machines

Tech Support

Desktop Support

Workstation Set up

Troubleshoot Tickets

ServiceNow Ticketing System

Requirements

- Basic Troubleshooting experience highly preferred

- Microsoft SCCM - System Cntr Config Mgr experience required

- Desktop Operating System experience

- Comprehensive knowledge of Microsoft SCCM

- Background working with Hardware Troubleshooting

- Earlier work involving Troubleshoot Hardware

- Demonstrated knowledge of Provide Technical Support

- General familiarity with Technical Support

- Strong familiarity with Desktop Hardware

- Practical knowledge of Technical Solution

- Desktop Imaging experience preferred

- Adeptness in Desktop Support

- Desktop support or related experience

- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

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  • ID: #46112439
  • State: Iowa Ankeny 50021 Ankeny USA
  • City: Ankeny
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2022-09-30
  • Deadline: 2022-11-27
  • Category: Et cetera