Emergency Department Support Assistant

Emergency Department Support AssistantMercyOne Newton Medical CenterNewton, IowaThe posted compensation range of $15.00 - $18.84 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.Requisition ID 2023-292992 Employment Type Full Time Department Emergency Services Hours/Pay Period 72 Shift Night Weekly Schedule Tuesday-Friday (19:00 - 07:00) Remote No Category Administrative and ClericalOverviewMercyOne Newton Medical Center is a fully owned hospital of MercyOne Des Moines Medical Center and a member of MercyOne Network.It is located in the city of Newton, Iowa, county seat of Jasper County. Positioned on Interstate 80, the nation’s only east/west transcontinental interstate highway, Newton is about 30 miles east of the Des Moines metropolitan area, which has a population in excess of 400,000.MercyOne Newton has a well-deserved reputation for bucking the trend of diminished health care in rural America by enhancing the quantity and quality of its services during the last two decades. This has been accomplished by expanding, remodeling and providing technological improvements to its physical facilities and by adding new physicians.MercyOne Newton employees and local doctors are known for their highly productive “Iowa work ethic,” emphasis on compassion and quality patient service, and loyalty to the hospital and the community.Our campus in Newton has 48 beds and about 200,000 square feet of space. Attached to the hospital is a 50,000-square-foot medical office building containing local physician practices and the hospital’s physical medicine and rehabilitation center.MercyOne Newton is one of the largest employers in Jasper County, along with the local school system and the county government.ResponsibilitiesJOB SUMMARY: Responsible for the admission of the patient to the hospital when the patient is admitted through the Emergency Department. Assists with the collection of data from the Emergency Services patient and their family, contacting ancillary staff as needed, making transfer arrangements, and ordering and maintaining office supplies. Responsible for assisting with collection and input of data as needed for QI. Works closely with the patients, patient families, physician offices and the financial/clinical departments to ensure accurate data capture and customer service. Locations for data capture include the Business Office, and bedside registration and inpatient admissions. The Support Associate operates the hospital switchboard, maintains a cash drawer for patient payments / internal cashier and is the center of communication for the hospital. Assists and supports ED staff members to ensure quality patient care and efficient department operations.QualificationsQUALIFICATIONS:

Ability to remain emotionally resilient and composed in a highly stressful environment

Able to read, write and follow written and oral instructions in English

Operates a computer efficiently

Friendly, outgoing personality

Able to establish work priorities and multi-task well

A well-organized, independent decision maker

EDUCATION: High school graduate or equivalent.EXPERIENCE: Experience within healthcare field, basic medical language preferred, and basic computer knowledge required.LICENSURE or CERTIFICATIONS: BLS and Mandatory Reporter (Adult and Child) certifications required within 90 days of hire.Equal OpportunityCommonSpirit Health™ is an Equal Opportunity/Affirmative Action employer committed toa diverse and inclusive workforce. All qualified applicants will be considered foremployment without regard to race, color, religion, sex, sexual orientation, genderidentity, national origin, age, disability, marital status, parental status,ancestry, veteran status, genetic information, or any other characteristic protectedby law. For more information about your EEO rights as an applicant,please click here. (https://tbcdn.talentbrew.com/company/35300/img/v10/EEOCKnowYourRightsEnglish.pdf)CommonSpirit Health™ will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c).External hires must pass a post-offer, pre-employment background check/drug screen. Qualified applicants with an arrest and/or conviction will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, ban the box laws, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.If you need a reasonable accommodation for any part of the employment process, please contact us by telephone at (415) 438-5575 and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).CommonSpirit Health™ participates in E-Verify.