Intake Care Coordinator

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.Great Place to Work®Most Loved Workplace®Forbes Best-in-State EmployerIntake Care Coordinator Standard hours are 11:30am - 8:00pm EST PRIMARY PURPOSE OF THE ROLE: To accurately set up new orders into the operating system and provide support to our clients.ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work. Second language Spanish highly desired.ESSENTIAL RESPONSIBLITIES MAY INCLUDE:

Sets up and enters new orders into operating system.

Enters new orders into the operating system upon requesting the appropriate information and analyzing the responses.

Makes outbound calls to claimant and/or client to obtain new claim details and receives inbound calls.

Uses multiple platforms to look for adjusters to assign claims.

Ensure all parties have the required information in order to successfully manage a claim.

Performs other duties as assigned.

EDUCATION AND LICENSING:High School Diploma and/or GED.TAKING CARE OF YOU BY:

Offering a diverse and comprehensive benefits including medical, dental vision, 401K, PTO and more beginning your first day.

Thriving together to solve problems.

Being valued as a collective “we.”

Providing a strong team and customer service orientation.

Creating a culture of support, both giving and receiving.

Offering an opportunity to contribute to a larger purpose.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $14.50-$17.50 . A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.Taking care of people is at the heart of everything we do. Caring countsSedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more than 30,000 colleagues across 80 countries embrace our shared purpose and values as they demonstrate what it means to work for an organization committed to doing the right thing – one where caring counts. Watch this video to learn more about us. (https://www.youtube.com/watch?v=ywxedjBGSfA)