Vacancy expired!
- Support the systems running in the Manufacturing Infrastructure environment. This infrastructure is comprised of VMWare running multiple operating systems, Windows physical machines, SAN’s, and backup storage devices, as well as other manufacturing software applications.
- Diagnose and resolve software and hardware incidents, including operating system, database, functional application issues.
- Operate with the company's IS standards and conventions and applicable the company's Unit IT Standards.
- Install, configure, and deliver functional systems using standard IT application lifecycle methodologies.
- Manage the hardware and software inventories.
- Support IT MES developers at the location.
- Work across a global IT support team to share information and best practices.
- Demonstrate knowledge of the practical application of systems and technology. This includes knowledge of systems architecture, hardware, operations, and life cycle.
- Demonstrate knowledge of Windows Operating Systems and SQL Server configuration and troubleshooting.
- Develop a working knowledge of the functional system deployed in the environment (including Rockwell Factory Talk, OSI PI).
- Manage the support and maintenance process for the systems in your area of responsibility.
- Use productivity tools (Outlook, Excel, Word, etc.) effectively.
- Develop an understanding of the business processes.
- Demonstrate critical thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- High School diploma or equivalent
- 5+ years of minimum experience as an IT professional in a business environment.
- Bachelor’s degree (Preferred)
- Pursue continuous learning consistent with the movement in job requirements, changes in technology, and changes in the organization.
- Develop and maintain strong problem-solving and troubleshooting skills.
- Demonstrate ability to think through complex technical problems and identify and resolve gaps/risks.
- Ability to work well under pressure while maintaining a professional image and approach.
- Exercise strong decision-making capabilities, with ability to weigh the relative costs and benefits of potential actions and identify the most appropriate one.
- Demonstrate self-motivation with autonomous work ethic.