Management Analyst 3

Management Analyst 3Print (https://www.governmentjobs.com/careers/iowa/jobs/newprint/4681594) ApplyManagement Analyst 3Salary $61,110.40 - $94,806.40 AnnuallyLocation Des Moines - 50313 - Polk County, IAJob TypeFull-timeJob Number25-00818Agency625 Iowa Department of RevenueDivisionInternal Services DivisionOpening Date10/03/2024Closing Date10/13/2024 11:59 PM CentralLinkedIn Tag#LI-POSTPoint of ContactSamantha Basar at samantha.basar@iowa.gov

Description

Benefits

Questions

Job DescriptionThe Iowa Department of Revenue’s Internal Services Division is seeking aManagement Analyst 3to join our Product Support team.The Internal Services Division plays a crucial role in ensuring the Department's day-to-day operations run smoothly, efficiently, and effectively. Its responsibilities span many areas, from the safeguarding of confidential taxpayer data, management of the GovConnectIowa Program, integration of technology solutions with business objectives, human resources, data analytics, and business continuity activities. The dedicated staff of this division focus on elevating both the internal and external customer experience. Throughout the year, the division coordinates education and outreach initiatives, fostering connection with our customers.In this position you will:

Coordinate Department of Revenue projects for system changes and enhancements, and business process mapping using lean facilitation techniques

Lead multiple small projects simultaneously and/or assist IT Project/Program managers on large projects and technology transformation initiatives

Conduct performance monitoring, benefits realization, and investment justification

Develop project business cases, engage in procurement, and develop quality documentation

Gather business requirements and develop project plans with appropriate level of detail, and follow internal procedures for status reporting

Coordinate the activities of project resources to ensure the project progresses on schedule and within budget

Assist with writing test scenarios and instructions for business testers. Help prepare for testing activities, such as coordinating regression testing

Preference will be given to candidates with the following:

Project work experience, such as coordinating projects and participating in business process improvement initiatives

Strong communication skills and a customer service orientation

Experience leveraging sophisticated technology to perform work

Experience participating in IT modernization initiatives

Job Specific Competencies:

Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Complex Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions

Customer Service – Principles and processes for providing customer services, including customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction

Administration and Management – Business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources

Deductive Reasoning – Apply general rules to specific problems to produce answers that make sense

Employer Highlights:

The Iowa Department of Revenue is a well-respected employer. We are focused on providing excellent customer service, while offering a wonderful team atmosphere, work-life balance, free parking, and casual attire. We offer a flexible working environment and opportunities to work from home with the ability to work from anywhere in the State of Iowa as long as it is your primary residence. We have a great total compensation package for all of our full-time employees, including:

Iowa Public Employees' Retirement System (IPERS

Retirement Investors Club (RIC)

Flexible Working Environment- Work from Home Opportunities

Health, Dental and Vision Insurance

Vacation Leave

Sick Leave

Paid Holidays (9 days/year)

Flexible Spending Accounts

Life Insurance

Long-Term Disability Insurance

The mission of the Iowa Department of Revenue is to serve Iowans through the responsible collection and generation of revenue to support the public good. If you’re looking for a career with an organization that values its employees and customers, you’ve come to the right place.Applicants must live within the State of Iowa to qualify for this position.Minimum Qualification RequirementsApplicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

Graduation from an accredited four-year college or university with a degree in any field, and experience equal to three years of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations.

All of the following (a and b):

Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and

A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

All of the following (a, b, and c):

One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and

A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and

A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or a closely-related field equals one year of full-time experience.

Current, continuous experience in the state executive branch that includes six months of full-time work as a Management Analyst 2 or two and a half years as a Management Analyst 1.

For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/classandpay/JobClassDescriptions/ManagementAnalyst3-00736-90736.pdf) .Why Choose the State of Iowa?At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.Our Robust Benefits Package Includes:Competitive Compensation:Enjoy a competitive salary that reflects directly on your skills and expertise.Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.Health and Wellness:Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.Retirement Planning:We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .Paid Time Off:Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.Professional Development:Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.Employee Assistance Program (EAP):We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.Diversity and Inclusion:Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.Join Us - Elevate Your Career:Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!01 Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

Yes - I understand and agree.

No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited college or university with a Bachelor's degree in any field? IF YES - How many years do you have of full-time work in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations?

No experience in the identified areas

Less than one year of experience in the identified areas

One year to less than two years of experience in the identified areas

Two years to less than three years of experience in the identified areas

Three or more years of experience in the identified areas

Not applicable

04

If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience as a Management Analyst 2 for the State of Iowa do you have?

No Experience as a Management Analyst 2

Less than 6 months

6 months or more

05

If you are a CURRENT employee for the State of Iowa (executive branch) how many years of full-time experience as a Management Analyst 1 for the State of Iowa do you have?

No Experience as a Management Analyst 1

Less than 12 months of experience as a Management Analyst 1

12 months to less than 18 months of work experience as a Management Analyst 1

18 months to less than 24months of work experience as a Management Analyst 1

24 months to less than 30 months of work experience as a Management Analyst 1

30 months or more of work experience as a Management Analyst 1

Not applicable – I am not a State Employee

06

Do you meet A and B: A. Three years of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations; and B. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.

Yes - I meet A and B

I do not meet A and B

07

Do you meet A, B and C: A. One year of full-time work experience in project management; management analysis; data science; business systems analysis; or professional-level program administration, development, or operations: and B. A total of four years of education and/or full-time experience (as described in part a), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience; and C. A total of two years of graduate-level education and/or full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university coursework in business administration, industrial management, statistics, natural science, or closely related fields equals one year of full-time experience.

I meet A, B and C

I do not meet A, B and C

Required Question

AgencyState of IowaAgency625 Iowa Department of RevenueAddressHoover State Office Building, 4th Floor1305 E Walnut StDes Moines, Iowa, 50319Websitehttps://revenue.iowa.govApplyPlease verify your email addressVerify Email