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Bring YOUR energy to Alliant Energy!
At Alliant Energy, our purpose is to serve customers and build stronger communities. We are passionate about powering beyond the market challenges of today, while powering what's next in energy. When our employees say "I am energy," it means they take pride in the work we do when disaster strikes, as well as all the days in between. We reward our highly hardworking and dedicated teams and give them the support they need to ensure their safety, wellness and financial security for themselves and their families.If you enjoy challenges, have strong communication skills and are passionate about the work you do we invite you to consider Alliant Energy. What sets us apart?- Alliant Energy offers a full compensation package. Benefits include Health, Dental, Vision, Life Insurance, Health and Day Care Savings Accounts, Paid Vacation, 401K, Employer Cash Contribution, Long and Short-Term Disability, Tuition reimbursement, and Adoption assistance.
- Year after year, Alliant Energy is recognized by major publications and foundations as a top employer and leader in the areas of equity and sustainability. This includes Newsweek's list of Most Responsible Companies, Forbes list of Best Midsize Employers , a perfect Corporate Equality Index Score as a Best Place to Work for LGBTQ+ Equality and being named to the Bloomberg Gender Equality Index.
- Our employees make a difference through their work and personal activities. In 2021, employees, retirees and our charitable foundation collectively contributed $11.5 million and volunteered over 75,000 hours.
- Resolves low complexity technical issues raised through the Information Technology Help Desk and other methods for data, telecommunications, voice and/or collaboration technologies during and outside of core business hours.
- Interacts and cooperates with other internal and external support groups to facilitate resolution of technical issues to maximize system availability and meet Service Level Agreements.
- Installs, monitors and repairs network, telecommunications, voice and/or collaboration infrastructure to establish stable and reliable network, telecommunications, voice and/or collaboration services that support enterprise LAN/WAN environments (e.g. access, distribution and Core Network Services). Provides troubleshooting, repair and end user support every day.
- Provides continual technical expertise in the evaluation, planning, analysis, development and implementation of data, telecommunications, voice and/or collaboration technologies including, but not limited to, providing roadmaps, processes and procedures for both project work and general organizational growth in conjunction with other analysts, engineers and management.
- Voices customer requirements into tasks and stories using Agile tools. Communicates with peers such that user tasks and stories are clearly understood by all partners.
- Participate in on-call rotations, including outside business hours; must be prepared to travel as required.
- Hardware installation experience.
- Proficient in Microsoft Office.
- Experience communicating with end users in problem / urgent situations.
- Excellent written and verbal skills.
- Proven understanding and familiarity with network, telecommunications, voice and/or collaboration technologies (e.g., Cisco Networking Equipment, F5 Load Balancer, unified messaging, VoIP, etc.).
- Ability to work individually and as a team member.
- Ability to work in a high-paced environment.
- Excellent troubleshooting and problem-solving skills.
- Associate degree in Computer Science or Information Technology with an emphasis in networks, telecommunications, voice and/or collaboration technologies; Bachelor's degree for a Network Engineer II
- Cisco Certified Entry Networking Technician (CCENT) and/or Cisco Certified Network Associate (CCNA)
- Experience with Cisco ISE/ACI, Perl /Python, Technical, Basic Linux/UNIX skills and NERC CIP understanding
- ID: #49380416
- State: Iowa Cedar rapids 52401 Cedar rapids USA
- City: Cedar rapids
- Salary: DOE
- Job type: Permanent
- Showed: 2023-02-28
- Deadline: 2023-04-28
- Category: Et cetera