Network Telecom Technician

We are looking for a

• Handle incidents and Service requests, including Industrial network devices like Radios, Microwave, VSAT, etc.
• Perform visual checks for hardware failure lights or console error messages.
• Power status and hardware labels wherever.
• Patching cable installation and troubleshooting.
• Installing power leads.
• Updating knowledge base.
• Console into network devices, including routers, switches, gateways, radios, etc.
• Identify a switch port location.
• Identify WAP connectivity status.
• Basic Copper Cable troubleshooting.
• Basic Fiber Optic Troubleshooting.
• Install, remove, or swap equipment.
• Effectively manage work queue.
• Perform MACD (move, add, change, delete) activities for end-user LAN and voice devices.
• Provide daily reports of activities.
• Configuration changes on switch ports.
• Troubleshooting, installing, and where necessary removing equipment and/or components.
• Configuration changes such as VLAN assignments.
• Configuration changes in APs.
• Basic configuration changes in VG.
• VOIP Troubleshooting.
• Assist in troubleshooting and testing network equipment and components.
• Apply Switch and router configurations.
• Copper Cable Troubleshooting.
• Fiber Optic Troubleshooting.
• Troubleshooting of radio systems, including cellular, MW, VSAT, and IIoT.
• Troubleshooting and configuration of Specialty Telecoms systems.
• Work independently on assigned tasks.
• Provide support for installation, maintenance, and repair of
• Fiber Optic & Copper Cable.
• WiFi and BLE Systems.
• Radio Systems.
• VSAT.
• Cellular-based systems.
• IIoT, including IpWAN.

• Ability to cover ground by walking and standing during most part of the working hours
• Due to the nature of the job the candidate should be able to lift 50 pounds with assistance.
• Ability to drive 4x4 trucks and snowmobiles in fields/rigs to cover operational support.

• VSAT.
• Radio systems.
• Microwave systems.
• Cellular LTE.
• Switches.
• Routers.
• WAPs, WLCs, Gateways, IIoT devices.
• Fiber optic cabling.
• Copper Cable.
• Call Manager/Unity.

• Have bachelor’s degree or Technical Degree and relevant experience.
• Certified with technical certifications like CCNA, CCNP will be ideal.
• 5 to 7 years of relevant experience in the IT industry.
• Experienced in racking, stacking, cabling, and decommissioning Network Hardware devices.
• Experienced in Smart Hand Support for Network device maintenance.
• Strong Verbal and Written communication skills.
• Willingness to work in shifts, attend on calls and do weekend work as per schedule.