Operations Coordinator

Operations Coordinator – AdministrationUnityPoint Health – Waterloo RegionShift: Full-time Days; M-FBenefits Eligible The Operations Coordinator – Administration assists with the operational and logistical support of the Market President and Director of Human Resources, supporting the departments at UPH-Waterloo and UPH-Marshalltown hospitals. These departments include Human Resources, Administration and all departments reporting to the Market President at both Waterloo and Marshalltown. Each of these departments has unique strategic and innovative initiatives that require operational and logistical planning to create actionable tactics for success. Implementation, execution, monitoring success, communications and assessing sustainability are key areas of responsibility. Involving key stakeholders in action plan development is key.Why UnityPoint Health? 

Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members. 

Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve. 

Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. 

Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. 

Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience. 

Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve. 

Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/  OPERATIONAL SUPPORT

Calendar and event management for the Market President and Director of Human Resources.

Serve as an extension of the Market President and Director of Human Resources in operational and strategic meetings.

Research and accumulate relevant data and best practices to support operations.

Facilitate and/or lead teams designed to accelerate the achievement of key strategic or operational initiatives.

Serve as resource for managers, supervisors, and directors across both hospitals.

Support organizational initiatives through planning and facilitation.

Assist leadership with administrative, financial, and operational duties for their respective departments.

Educate and provide tools and expertise on technology, process improvement, and project management to improve day-to-day operations.

Prepare, interpret, and present key operational reports including but not limited to budget reports, labor productivity, capital, contract performance, etc.

Initiates reminders, assists in developing packets, attends, and takes minutes of meeting for the Governing Board, Credentials Committee of the Board, and other meetings assigned.

Maintains appropriate electronic files and records. Files and records are easily located when needed and are up to date.

Schedule Executive rounding in all departments each quarter. Ensure that rounding has been completed in each department each quarter.

Provides support, including typing of letters, memos, meeting notices, composing, and prooing minutes of meetings, reports, presentation materials and other related correspondence.

INNOVATION SUPPORT

Conduct ongoing research in, workforce, innovation, business and regulatory trends and environments that impact and influence key service lines to provide senior leaders and directors with the appropriate intelligence and data to support operational and logistical tactics. Utilize data to ensure appropriate direction setting and action planning.

Manage strategic Human Resources and organizational projects both regionally and as a partner in implementation of enterprise-level initiatives.

PROJECT OVERSIGHT & DATA ANALYSIS

Support senior team and their directors in initiatives intended to achieve l growth and/or significant operational improvement.

Plan, lead, and execute projects as assigned by Human Resources and Market President.

Lead implementation of organizational, operational, and structural changes that impact team members.

Evaluate and execute performance improvement initiatives within departments.

Foster a culture of continuous improvement among teams.

Provides data analysis of key operational and strategic initiatives.

Works with the analytics team to provide data in a manner that is actionable for senior leaders and teams.

INTERDISCIPLINARY LIAISON

Collaborate with talent acquisition team and leaders on projects related to recruitment of team members.

Interacts with physicians in a professional manner; provides timely follow up with all requests.

Minimum Requirements:

Bachelor’s degree in healthcare administration, business, or related discipline required. Master’s degree preferred.

Minimum one year of experience in healthcare.

Valid driver’s license when driving any vehicle for work-related reasons.

Exceptional leadership, time management, facilitation, and organizational skills.

Outstanding working knowledge of change management principles and performance evaluation processes.

Requisition ID: 2023-137216 Street: 1825 Logan Ave Name: 2520 UnityPoint Health Allen Hospital FTE (Numeric Only; Ex. 0.01): 1.0 FLSA Status: Exempt Scheduled Hours/Shift: FT M-F External Company URL: http://www.unitypoint.org