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Job Description
The Operations Manager oversees all Supervisors and Team Members in the Operations department. Plans, directs, and coordinates the work activities and resources necessary for receiving, storing, and shipping product. Communicates expectations to Supervisors; provides coaching and mentoring team members and continuously improves operations.
DUTIES AND RESPONSIBILITIES· Maintains a safe and healthy work environment by establishing, following, and enforcing standards and procedures including complying with legal regulations.
· Meets warehouse operations financial objectives by forecasting requirements, assisting with the annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
· Accomplishes warehouse operations human resource objectives by recruiting, selecting, training, scheduling, coaching, mentoring, and disciplining team members. This includes communicating job expectations, planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions and enforcing policies and procedures.
· Achieves warehouse operational objectives by contributing information and recommendations to strategic plans, preparing and completing action plans, implementing productivity, quality, and customer-service standards, resolving problems, and identifying trends.
· Develops / supports warehouse operations systems by determining product handling and storage requirements, developing, implementing, enforcing, and evaluating policies and procedures; developing processes for receiving product, equipment utilization, inventory management, and shipping. This includes implementing changes / improvements based on analyzing process workflow, labor and space requirements, and equipment needs.
· Develops / supports warehouse design by planning layout, product flow, and material handling equipment along with evaluating and recommending changes to process or equipment.
· Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, or participating in professional organizations.
Qualifications
REQUIRED SKILLS, KNOWLEDGE and ABILITIES:- Experience in LEAN
- Ability to work cross functionally with teams both on and off site
- P&L management experience
- Strong leadership skills
- Write or help facilitate the creation of SOP’s/Standard Work
- Works with HR to Develop standards for training, team engagement, and hiring
- Proficient in Microsoft Office Suite
- Knowledge of distribution center models and logistics processes
- Ability to communicate professionally with people both inside and outside the organization
- Excellent problem-solving skill and ability to deal with complexity
- Ability to multitask, prioritize and meet deadlines
- Ability to travel as needed
- Bachelor’s degree preferred, high school diploma or GED required;
- 7 years’ experience in distribution management;
- Equivalent combination of education and experience
Additional Information
PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to be successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, lift and/or move up to 25 pounds, and talk or hear. The employee is occasionally required to sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is a plant / office setting with varying degrees of temperatures and noise levels. Exposure to manufacturing equipment movement and wet / slippery floors. Travel may be required.Equal Employment Opportunity EmployerJack Link's is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.E-VerifyJack Link's provides the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new Team Member’s Form I-9 to confirm work authorization. IMPORTANT: If the Government cannot confirm that you are authorized to work, we are required to provide you written instructions and an opportunity to contact SSA and/or DHS before taking adverse action against you, including terminating your employment. We do not use E-Verify to pre-screen job applicants or to re-verify current employees and may not limit or influence the choice of documents presented for use on the Form I-9. In order to determine whether Form I-9 documentation is valid, we use E-Verify’s photo screening tool to match the photograph appearing on some permanent resident and employment authorization cards with the official U.S. Citizenship and Immigration Services’ (USCIS) photograph. If you believe that Jack Link’s has violated our responsibilities under this program or has discriminated against you during the verification process based upon your national origin or citizenship status, please call the Office of Special Counsel at 1-800-255-7688 (TDD: 1-800-237-2515).All your information will be kept confidential according to EEO guidelines.