Vacancy expired!
- Handle incidents and Service requests , including Industrial network devices like Radios, Microwave, VSAT, etc.
- Perform visual checks for hardware failure lights or console error messages,
- power status and hardware labels wherever.
- Patching cable installation and troubleshooting
- Installing power leads
- Updating knowledge base
- Console into network devices, including routers, switches, gateways, radios, etc
- Identify a switch port location
- Identify WAP connectivity status
- Basic Copper Cable troubleshooting
- Basic Fiber Optic Troubleshooting
- Install, remove, or swap equipment
- Effectively manage work queue
- Perform MACD (move, add, change, delete) activities for end user LAN and voice device
- Provide daily report of activities
- Configuration changes on switch ports
- Troubleshooting, installing, and where necessary removing equipment and/or components
- Configuration changes such as VLAN assignments
- Configuration changes in Aps
- Basic configuration changes in VG
- VOIP Troubleshooting
- Assist in troubleshoot and testing network equipment and components
- Apply Switch and router configurations
- Copper Cable Troubleshooting
- Fiber Optic Troubleshooting
- Troubleshooting of radio systems, including cellular, MW, VSAT, and IIoT
- Trouble shooting and configuration of Specialty Telecoms systems
- Work independently on assigned tasks
- Provide support for installation, maintenance, and repair of
- Fiber Optic & Copper Cable
- WiFi and BLE Systems
- Radio Systems
- VSAT
- Cellular based systems
- IIoT, including IpWAN
- Ability to cover ground by walking and to stand in most part of the working hours
- Ability to lift up to 50lbs
- Ability to drive 4x4 trucks and snowmobiles in fields/rigs to cover operational support
- VSAT
- Radio systems
- Microwave systems
- Cellular LTE
- Switches
- Routers
- WAPs, WLCs, Gateways, IIoT devices
- Fiber optic cabling
- Copper Cable
- Call Manager/Unity
- Have bachelor’s degree or Technical Degree and relevant experience
- Certified with technical certificates like CCNA, CCNP will be ideal
- 5 to 7 years of relevant experience in IT industry
- Experienced in racking, stacking, cabling, and decommissioning of Network Hardware devices
- Experienced in Smart Hand Support for Network device maintenance
- Strong Verbal and Written communication skills
- Willingness to work in shifts, attend on calls and weekend work as per schedule