Team Leader - Behavioral Health Case Management

About the role: In this role, you will lead a team of Behavioral Health Case Management clinicians focused on assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s health needs through communication and available resources to promote quality cost-effective outcomes to members enrolled with Wellmark. Provide planning, leadership, and situational guidance to staff, ensuring member/customer inquiries and issues are resolved timely and accurately for an optimal member experience. Serve as a clinical resource for complex or escalated issues. Continuously promote and support an environment of teamwork, focus on the member, continual learning and improvement and efficient and effective work processes, while focusing on maximizing team member strengths.About You: Because this role will be a leader of others, this individual will directly impact the success, growth, and development of team members by setting clear expectations, defining accountabilities, providing regular coaching, facilitating change, and providing an overall positive work environment. Being a role model in behaviors that demonstrate Wellmark’s core competencies and leader model is a must. In addition to outstanding leadership skills, ideal candidates are registered nurses who are passionate about providing care to others, and they’re eager to find new ways to do so – the opportunity to broaden their clinical expertise and proactively help members navigate the complexities found within the health care system are what fuels their purpose. Experience with motivational interviewing would be a value add.  The work won’t always come easy and change will be involved, so creativity, flexibility, resiliency, dedication, self-motivation, and a positive outlook are essential to success. Our teams thrive in a dynamic, fast-paced environment, so a collaborative approach is a must.Top candidates will have 4+ years of clinical behavioral health experience, as well as experience building and standing up clinical programs. Data analysis, case management, formal leadership and health plan experience are a plus!Candidates in Iowa or South Dakota preferred.