Team Leader Health Services - Utilization Management

As Team Leader Health Services Utilization Management you’ll lead a team of Utilization Management clinicians focused on managing and coordinating the use of medical services and ensuring appropriate health services are utilized by members enrolled with Wellmark. Provide planning, leadership, and situational guidance to staff, ensuring member/customer inquiries and issues are resolved timely and accurately for an optimal member experience. Serve as a clinical resource for complex or escalated issues. Continuously promote and support an environment of teamwork, focus on the member, continual learning and improvement and efficient and effective work processes, while focusing on maximizing team member strengths.Ideal candidates are passionate about leading teams and are skilled at inspiring and coaching others to creatively solve problems, learn, grow, and continuously improve. Eager to apply their clinical expertise in new ways, they’re adaptable, resourceful, willing to learn Wellmark’s business, and assist with a wide mix of tasks and projects. They’re also known for their thoughtful, yet agile approach and their desire to create high quality, positive member experiences.