Territory Account Manager (HiTouch)

Staples is business to business . You’re what binds us together.What you’ll be doing:Responsible for sales results for assigned book of accounts with large sales and potential ($125k - $2M). Territory account managers grow sales and profitability by penetrating across all categories of products through relationships with the Economic Buying Influences (EBIs) and ethical Buying Influences (TBIs), securing contractual commitments when applicable, and by increasing sales across all customer sites and power users and user buying influences (UBIs) . Territory Account Managers are also responsible for mapping an account and identifying both core and specialty category opportunities, and teaming with experts where necessary. The Territory Account Manager spends the majority of its time selling face-to-face with customers and also a significant time selling virtually.What you bring to the table:Revenue responsibility of $2,000,000

Leverage sales methodologies to retain and grow customer base

Sell to customers by driving sales at the master account level across all categories, primarily through the EBI, UBI and TBI. Also drive sales through program compliance at all account sites, primarily through the top users. Selling via face-to-face and virtually.

Implement and Ramp Wins driving compliance to new and existing programs for customers

Serve accounts by coordinating with Sales Support to complete customer maintenance requests and renewing customer contracts where necessary

Create and maintain account map to gain a solid understanding of accounts, build strategic growth plans, and identify new opportunities for resource deployment of Category Account Executives, and Business Development

Own customer compliance through retaining and growing sales at customer sites utilizing sales plays.

Utilize enablement tools on a regular basis to keep customer data updated, manage a healthy pipeline and advance opportunities as they progress

Know your products, customers and vertical markets

Qualifications :What’s needed- Basic QualificationsHigh School Diploma/GED required2-3 years successful sales experience

Experience and proven track record of managing programs or business development

Solid knowledge of Office Supplies including: facility and breakroom, technology products, business furniture, print and promotional products

Proficient in Microsoft Office and other basic software tools.

Ability to interface at customer’s most senior levels

Strong ability to develop and deliver presentations

Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills

Ability to set targets, design growth plans and work with product category sales team members

Strong business, financial, operations and technology acumen

What’s needed - Preferred QualificationsCollege degree (preferred)

We Offer:Inclusive culture with associate-led Business Resource Groups and resources such as the Social Justice Resource Center

Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more perks and benefits (https://careers.staples.com/Staples-Life/Benefits)

Interested in joining the team? Check out our perks and benefits !Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.