Assistant Regional Manager

The Assistant Regional Manager – Training and Development supports assigned regions within a division, providing job specific guidance and support to new advisors in achieving and exceeding their performance objectives within their first six months on the job. This role provides a potential growth path to the Regional Manager role. The role reports to the RVP.Who you are:

You are passionate about guiding and supporting new senior living advisors, teaching essential sales and pipeline management skills, and helping new advisors develop working habits that will drive sales results. You are a collaborator who will work with regional management to identify opportunities amongst new hires and will deliver mentoring and training to capitalize on those opportunities. You are an excellent coach, metrics-focused, and driven to exceed quotas and KPI goals.What you will do:Support new hire advisors as they transition from the initial onboarding training to being in their role helping families.Serve as an internal expert and first point of contact for new advisors as they complete initial onboarding training. Provide expertise and coaching on topics including but not limited to:Consultative sellingInitial consultation best practicesObjection handling and tour schedulingTasking and follow up to advance the saleTime management skillsYGL/Beacon navigation skillsFive9 - Telephony skillsCollaboration with community customers to advance the saleDeliver daily New Hire Playbook small-group sessions to new advisors during their first month of trainingDeliver daily 1:1s to individual advisors as needed, focusing on:Review of daily training topics from the PlaybookReview of pipeline metrics and KPI achievementReview of referral alertsCall reviewUse of business systems and technologySupport on invoicing and customer relationshipsProvide reporting and tracking on new hire performance to RM/RVP during the first 2 months post-onboarding.Identify new advisor skills gaps and create strategies to address through new hire Development PlansDeliver weekly call calibrations for new hires within their regionsCoordinate efforts with the L&D team, Sales Leaders, and Commercial Operations to ensure New Hire Training, New Hire Playbook, and any supplemental training materials are comprehensive and effective in meeting the needs of new hires.Stay current with policies and procedures by attending RM/RD calls, monthly advisor calls, L&D team meetings.Other duties as assigned.