Customer Support Assistant

IGL4US is seeking a dependable and customer-focused Customer Support Assistant to join our team in Kansas City, MO.In this role, you will assist customers with questions, requests, and general support while helping ensure a smooth and positive experience. You will work closely with other team members, maintain accurate information, and provide professional assistance throughout daily customer interactions.This position is ideal for someone who communicates clearly, enjoys helping others, stays organized, and wants to grow within a professional environment.ResponsibilitiesProvide professional and courteous assistance to customers.Respond to customer questions and general inquiries in a timely manner.Help resolve customer concerns and identify appropriate solutions.Maintain accurate records of customer interactions and requests.Communicate important information clearly and professionally.Coordinate with internal team members when additional assistance is required.Follow established company procedures and service standards.Support daily administrative and customer service activities.Develop a strong understanding of company services and processes.Contribute to a positive, organized, and customer-focused work environment.