Dynamics 365 System Administrator (Finance & Operations)

24 Mar 2024

Vacancy expired!

The Application Administrator maintains, monitors, and supports software systems and applications used within the organization. Will function as the primary support resource for one or more systems and/or applications with multiple concurrent users. Responsible for the configuration and customization required to meet the needs of the organization and user base. Ensures application control, integrity, and accessibility via problem-solving, testing, and debugging. Develops and maintains documentation for application access, usage, workflows and procedures. The position is best filled by an energetic, self-motivated individual with a passion for technology, innovation, and problem-solving.How will I contribute?The Dynamics 365 System Administrator (Finance & Operations) will be the Subject Matter Expert for the MS Dynamics 365 Finance and Operations Cloud Platform. This high visible position will report directly to the Director of Information and Acting Chief Information Officer and will be heavily involved in both tactical and strategic operational planning. You will be joining a growing Team of IT Professionals across CRB Enterprise and will serve as a Primary Communicator between IT and Business Stakeholders. ResponsibilitiesDeliver quality customer service supporting production operations and end user consultation as well as recommendations and input into operational strategic planning.Manage day-to-day system operational management of the MS Dynamics 365 Finance and Operations Cloud platformServe as the liaison between business stakeholders and other IT teams to integrate commercial solutions into the larger ERP system topology, including security configurations, APIs (third party integrations, internal integrations), on-line transaction processing), and business continuity planningServe as the primary point of contact for the entire application including overall performance, security coordination of any APIs, license utilization & projected needs, as well as analyzing and modifying the system configuration to include testing and debugging in response to support ticketsMaintain data architecture/DB, troubleshoot issues and debug as it relates to the MS Dynamics 365 Finance and Operations SystemManage and prioritize support requests and administrative needs of usersManage, prioritize, and communicate across multiple levels of businessesWork with Data Quality Specialist to develop processes to continuously monitor data quality and integrityDevelop, prioritize, and communicate a schedule for future database releases/enhancementsCommunicate and manage the change management (release) processGather and document business functional requirements from business owners and SME'sDiagnose system software problems to troubleshoot and resolve issues in a timely fashionManage the new user on-boarding processParticipate in the delivery of ERP application upgrades and enhancements with the help of Technical Project Management, Organizational Change Management and Process Operations Excellence staff through analysis, design, configuration, testing, training, and deployment activities necessary to deliver superior quality ERP and customer data solutionsPrioritizes and negotiates scope for release managementWorks with SMEs to ensure proper workflow and training documentationOther duties as assigned

  • ID: #49533519
  • State: Kansas Kansascity 66101 Kansascity USA
  • City: Kansascity
  • Salary: USD TBD TBD
  • Job type: Full-time
  • Showed: 2023-03-24
  • Deadline: 2023-05-23
  • Category: Et cetera