This role is based in our Shawnee, KS office.The HR Shared Services Specialist is responsible for delivering HR operational support and administration services to our US based Colleagues. The role is expected to provide an excellent colleague experience through resolving queries, maintaining data in SAP/Oracle and other HR and Payroll related systems.This role offers the opportunity to work among an engaging group of individuals that collaborate to improve company processes, while supporting one another’s career goals. This is a relational role that is expected to establish effective relationships with various HR and Divisional groups including HR Shared Services Operations (HRSSO) globally, HRIS Team, Payroll, Benefits, Mergers & Acquisitions, HR Business Partners, Talent Management, Identity Management, IT Teams, and Management.Job ResponsibilitiesThe HR Shared Services Specialist is expected to assume the following responsibilities plus any other reasonable duties as required:Provides first point of contact and excellent customer service to all colleagues, management, and HR Business PartnersResolution of colleague inquiries, creating the necessary paperwork for processing and/or entering changes (personal data, job information, reporting line changes, compensation changes, etc.) into the HR Systems e.g. ADP, Oracle and SAPFacilitate the hiring and onboarding processes, leave management, and leave processes by submitting necessary paperwork and/or entering accurate information into SAP and OracleManages the life cycle of a colleague through onboarding, employment (including processing changes and answering questions), and the leaver processSupport colleagues and management by assisting with timecard corrections, approving time off, helping with the timekeeping process and answering queries about time off policesFacilitates the HR On-boarding process, completes HR profile and I-9’sAdditional Support OpportunitiesLearn and troubleshoot our network of HR Systems and their interactions with other company solutions.Answer policy and process questions from colleagues seeking appropriate solutionsManage the I-9 verification process for colleagues to ensure documents are entered in a timely and accurate manner in accordance with US Employment LawsCoordinate the payroll process by submitting and/or entering relevant and accurate information for payroll (reviewing submitted changes, reviewing time sheets) ensuring appropriate and auditable documentation is in placeAssists benefits team with general benefits and 401K questions.Supports business with projects, data entry and other tasks as neededCollaborate with other HR Shared Services team members to streamline processes, manage workload, help each other’s career in opportunistic environmentPerforms other ad-hoc duties as assigned